Privacy policy - ROBOT SCHOOL - дитяча школа програмування і робототехніки. Київ, Полтава, Кременчук

Privacy policy

We understand that your privacy is important to you and that you care about how your personal data is used.  We respect and value the privacy of our customers and everyone who visits our website (“Our website”) and therefore undertake to collect and use personal data in the ways described herein and in a manner consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and make sure you understand it. Your acceptance of this Privacy Policy is deemed to be accepted the first time you use our site.  To use our services and attend our events, please read and accept our Privacy Policy.  If you do not agree to this Privacy Policy, you must immediately stop using our site.

What does this policy cover?

These terms and conditions of this Privacy Policy apply only to the use of our website.  Our site may contain links to other websites.  Please note that we have no control over how your data is collected, stored or used by other websites and we advise you to check the Privacy Policies of any such sites before providing any data to them.

How do we understand Personal data?

Personal data is defined by the General data protection regulation (EU Regulation 2016/679) (“GDPR”) as “any information relating to a private or legal person that enables the identification of a customer directly or indirectly”.

We understand this as any information about you that allows you to be identified.  Personal data covers obvious information such as your name and contact details, but also covers less obvious information such as position and occupation, location data, and other online identifiers.

What personal data can we collect

The personal information we collect may include the following:

Name and contact information: we collect your first and last name, email address, phone number and other similar contact information.

You have a choice about the personal data we collect.  When you are asked to provide personal information, you can opt out.  However, we must inform you that due to insufficient personal data, some services may not be provided properly.

You will be asked to confirm that the personal information you provide is correct.

Purpose of using your personal data

Your personal data may be used for the following purposes:

– Providing our services to you.

– Communication with you. This may include answering emails or calls from you.

– Provide you with information by email or telephone, indicating your event registration, program renewal, membership list or other information.

Any illegal marketing or spam will not be sent to you. We will always work to fully protect your rights and comply with our obligations under the GDPR Rules.

How long will we keep your personal data?

We won’t store your personal data for longer than necessary in light of the reason(s) for which it was first collected.

How and where do we store or transfer  your personal data?

We will store or transfer your personal information in UKRAINE as our head office is located in Kiev, Ukraine.  This information may not be transferred to third parties without the consent.

Can you remove information about you from our sources?

You can access our website without any personal data.  However, in order to use all the features and services available on our site, you may need to submit or allow the collection of certain data.

If you want to know what personal data we have, you can ask us for details about that personal data.  The request will be processed within 30 days and a written report will be provided.

All requests must be made in writing form.

We usually aim to provide a full response, including a copy of your personal data during this time.  However, in some cases, especially if your request is more complex, it may take a maximum of three months longer from the date of receipt of your request.  You will be fully informed about our activities.

How do we use Cookies?

Cookies are small text files that are placed on your computer from websites you visit.  They are widely used to make websites work or work more efficiently, and to provide information to administrators and therefore website owners.  The use of cookies is now standard on most websites.

This website uses Google Analytics and Facebook Pixel web Analytics tool to get a general picture of how visitors use the site.  Google Analytics and Facebook Pixel use cookies to collect information in an anonymous form (aggregation) about how visitors use the website, such as the number of page views, the number of visitors to the site and the number of visits. The goal is to ensure that we can improve the ergonomics of the web site.  Before Cookies are placed on your computer or device, you will be shown a pop-up window asking for your consent to the installation of these cookies.  By providing your consent to the placement of Cookies, you allow us to be more effective in providing services and communicating with customers.  You may, if you wish, refuse to accept Cookies; however, some features of our website may not work in their entirety or as intended.

Contact us

To contact us, please use the following information: email address

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time.  This may be necessary, for example, in case of a change in the law or a change in our business, which may require additional information.

All changes will be immediately published on our website.  We recommend that you check this page regularly to keep up to date. If you have any concerns about our commitment to Privacy Policy or the way we use personal data to provide services, please contact us.

Do you have any questions?

We are ready to answer any questions related to our Privacy Policy.  Please send all questions to e-mail